Shipping and Delivery Policy

Shipping and Delivery Policy

Effective Date: June 28, 2026

This Shipping & Delivery Policy explains how orders are processed, packaged, and delivered when you purchase jewelry, handmade crafts, or other physical items from Neuromystic Creations.

1. Processing Times
All orders are processed in the order they are received.
Standard processing time: 3–7 business days.
Custom or made‑to‑order items may require additional time depending on complexity.

If there is a delay due to materials, weather, or unforeseen circumstances, we will notify you.

2. Shipping Methods
We ship through trusted carriers such as USPS, UPS, or FedEx.
Shipping options may include:
- Standard shipping
- Expedited shipping
- Priority shipping

Available options will be shown at checkout.

3. Shipping Rates
Shipping costs are a flat rate of $7.95 up to 1 lb.
Free shipping promotions may be offered occasionally.

4. Delivery Times
Delivery times vary depending on your location and shipping method.
Typical delivery window: 3–10 business days within the United States.

5. Tracking Information
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear depending on the carrier.

6. Lost, Delayed, or Stolen Packages
Neuromystic Creations is not responsible for packages lost or stolen after delivery confirmation.
If your package is delayed or missing during transit, contact the carrier directly using your tracking number.

We will assist you in filing a claim if needed.

7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Orders shipped to an incorrect address due to customer error cannot be refunded.

8. Packaging
All items are packaged securely to ensure safe delivery.
Fragile items may include additional protective materials.

9.. Contact Information
Neuromystic Creations
Email: customer-service@neuromysticcreations.com
Website: neuromysticcreations.com

Neuromystic Creations is a wholly owned subsidiary of Eightfold Path Ventures LLC
© 2025 - 2026 Eightfold Path Ventures LLC | All rights reserved.
Tosha McKnight, owner | Call | Email
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